At Happy Heals, your satisfaction is our top priority. If you’re not fully satisfied with your purchase, we’re here to help with an easy and fair return and refund process.
Eligible Returns
You may request a return if:
- You received the wrong item
- The product was damaged or defective upon arrival
- The item is expired or past its usable date upon delivery
Note: We do not accept returns for used or opened products, or for reasons of personal dislike after use.
Return Window
Returns must be requested within 7 days of receiving your order.
How to Request a Return
- Email us at happyhealbyghp@gmail.com
- with your order number and reason for return.
- Attach clear photos of the item (if damaged, defective, or incorrect).
- Once approved, we’ll share return instructions.
Refund Process
- Once we receive and inspect the returned item, we’ll notify you of the refund status.
- Approved refunds will be processed to your original payment method within 5–7 business days.
Shipping Costs
- If the error is on our end (wrong, damaged, or expired item), we’ll cover return shipping.
- If the return is due to a change of mind, the customer bears the return shipping cost.
Non-Returnable Items
Customized or clearance items
Used/opened products
Health supplements without seals
